A: The student deadline is set by your school! We recommend allowing at least one full term for students to complete their challenges.

A: Direct them to our support team! They can contact us at [email protected], and we’ll assist them right away. 

A: That’s great! Just let us know, and we will take over the approval process for student submissions. You don’t need to do anything – we’ll handle everything and keep you updated.

A: We courier all certificates and keepsakes a few weeks after students begin to ensure final numbers are confirmed.

A: Logins are provided shortly after registration closes.

A: No problem! Let us know, and we’ll reopen registrations. You can continue accepting students and either update us with new names or direct parents to our payment portal.

A: Yes! You can add additional teachers to help with approvals at any time. Just send us their details, and we’ll set up their access.

A: Coming soon! We’re upgrading our system to make it easier for schools to download student evidence seamlessly. Stay tuned!